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FAQ

Frequently Asked Questions

On this page we have listed common questions we've gotten from customers. If you have any other questions please contact us via support@4tipbrow.com or by filling in the contactform.

Question:
How long does it last?
Answer:
Upon application, it stays on until you remove it with makeup removal for atleast a few days (around 3 to 4 days max). Make sure to apply it on bare skin (no skin care products on your eyebrows).

Question:
Is the natural brown light?
Answer:
It is very natural looking as long as you apply it lightly. The applicator lays down three thin lines that mimic eyebrow hairs. So you control the coverage and weight. 

Question: 
Does the color fade fast?
Answer:
No, it doesn't fade fast at all. Color lasts for atleast 2 days if you don't remove it yourself.

Question: 
The pen does not seem to work? I don't see any lines coming out.
Answer:
Please always shake the pen before use. Also cleanse your eyebrow area before applying our product. Our pens do not work when your face is not clean. You can find how to use our product on the productpage.

Question:
Can I go swimming with this?
Answer:
Yes, it's 100% waterproof. You can swim and shower with it. It also stays on during hot sweaty summer days or nights out.

Question:
Is it easy to use?
Answer: Yes, it is very easy to use! Way easier than normal eyebrow pens.

Question:
How long does the shipping take?
Answer: Standard International Shipping takes 5-10 business days. We offer free shipping worldwide an all orders.

Question: 
I am a blonde and starting to grey. what color would you recommend so it isn't too red or too dark?
Answer:
I use #04 Gray brown and I'm brunette. My mom uses it too and she has dirty blonde hair. If your hair is lighter then, I'd go for #01 natural brown.

Question: 
I am a light olive color and have grey hair..should I go grey brown or natural brown? I also have dark brown eyes.
Answer:
My thoughts are, go with Gray brown. The natural brown has more of an Auburn tone to it, so it may not show well on Olive skin. 

Question:
Does the grey brown have any red in it?
Answer:
No, doesn't look red at all.
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